Customer Service Representative German (Fulltime/Parttime)

For our client, an international company in Cuijk, we are looking for a

Customer Service Representative German (Fulltime/Parttime)

In this position you are the first point of contact for the German customers via phone and e-mail.

Your task and responsibilities:

• Be responsible for the correct processing of orders;
• Coordinate customer backorders and ensure that you achieve budgets for the month;
• Handle and coordinate complaints and warranties;
• Collaborate with (international) colleagues to provide the best service;
• Analyze data and proactively deploy follow-up actions;
• Have projects and/or key user responsibilities based on your interests within the company.

At Customer Service it is very important that you help your colleagues during busy times and that you continuously look at improvement possibilities to grow as a Customer Service.

• MBO working and thinking level;
• Minimum 1 year of experience in a similar position;
• You are fluent in German and English language (verbally and in writing);
• Knowledge of the Dutch language is an advantage;
• You have good knowledge of MS Office (Excel);
• Knowledge of Microsoft AX would be an advantage;
• You are avaible for 20 - 40 hours a week.

In this position it is very important that you know how to respond to customer demand in a prompt and professional manner. You do not shy away from difficult (telephone) conversations and are able to handle these in both English and German. To be successful in their dynamic environment you also need to be able to handle some level of stress. You are able to focus on your tasks, setting and adjusting priorities each day. You work accurately and keep yourself to your agreements.

Want to know more? Then contact René van den Borst on 06 - 1881 7501.

Interested? Then click on the application button or send your resume to r.vdborst@suc6recruitment.nl

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