Customer Service Representative (Fulltime/Parttime)

Meer details
Match criteria
Functiegroep
  • Logistiek/ transport / inkoop
Regio
  • Noord Limburg
Opleidingsniveau
  • MBO
Nieuw

Function content

For our client, an international company in Venlo, we are looking for a

Customer Services Representative (Fulltime/Parttime)

In this function, you are the point of contact for your customer with regard to service, transport and delivery. In this role, it is important to build a relationship with the customer. You support and challenge the account managers in this dynamic environment.

Your work:

  • Point of contact for transport-related issues;
  • Monitoring of (operational) agreements made with customers based on input supplied;
  • The preparation of reports regarding the services to customers;
  • Identify shortcomings in the service and initiate corrective measure;
  • Maintaining contact with the customer about bottlenecks in daily business;
  • Receive and process complaints.

Function requirements

  • A relevant education;
  • Excellent talking and writing skills of the English language;
  • Control of the Microsoft Office package;
  • Some experience in a similar position;
  • Able to prioritize in a constantly changing environment and you can deal with stress
  • Good knowledge of Excel;
  • Fulltime avaible, but availble for 32 hours is also possible.

The following things can be handy to have but are not mandatory

  • Experience with SAP;
  • Some knowledge and experience in logistics.

Does your knowledge and experience not completely correspond to all points but are you customer-friendly, result-oriented and problem-solving? Just apply and we will see what we can do.

What do we offer?

  • Direct employment contract with our client;
  • Good salary;
  • Good secondary employment conditions;
  • Great career possibilities with meaningful growth opportunities;
  • 8% holiday pay;
  • Travel allowance.

Does your knowledge and experience not completely correspond to all points but are you customer-friendly, result-oriented and problem-solving? Just apply and we will see what we can do.

More info

Want to know more? Then contact Patricia Martens on 06 - 2016 1810.

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Apply

Interested? Then click on the application button or send your resume to p.martens@suc6recruitment.nl

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Locatie

Venlo

Publicatie datum

18.11.2021

Contactpersoon

Patricia Martens

Meer informatie?
Patricia Martens
Werk telefoon: (077) 3743 668
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